Private clients and Public Administration cloud marketplaces increasingly require ISO 27001 certification—with the 27017 extension—for entities handling personal data in the cloud. With Complaion, the time required to obtain this certification is significantly reduced: a Lead Auditor manages every critical phase, while the platform automates the rest.

Public tenders, contracts and large clients almost always require this standard. With Complaion, the time to achieve it is significantly reduced: a Lead Auditor manages each critical phase, and the platform automates the rest.

ISO 9001

Renewal included

Valid 3 years

Upcoming audits

ISO 27017

ISO 27017

Audit esterno

Da pianificare

ISO 27017

ISO 27017

31/07/26

Audit interno

All audits

“Audit completato. Report caricato, solo 2 Osservazioni!”

Alessandro, Lead Auditor

Alessandro, Lead Auditor
Portrait photo of a Complaion team member

Marco, Lead Auditor | Replies within 24 hours

Portrait photo of a Complaion team member

Marco, Lead Auditor | Replies within 24 hours

Portrait photo of a Complaion team member

Marco, Lead Auditor | Replies within 24 hours

our method

This is how we get you ISO Certified.

80%

automated

Cloud Service Management System documentation generated by the platform.

faster

Shorter wait times, less bureaucracy: from gap analysis to audit, with the same rigor required by ISO 27017.

100%

success

We prepare your ISO 27017 audit with accredited bodies: no surprises on the day of the assessment.

security control for cloud services

Certify what your company is already doing to protect data in the cloud.

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BUILD OR EXPAND YOUR SYSTEM

We build your ISO 27001 system or extend the one you already have.

If you are starting from scratch, we build the entire information security management system with the seven ISO 27017 cloud controls already integrated. If you are already ISO 27001 certified, we simply map data segregation, asset return, and roles between the cloud provider and the customer, and incorporate them into your existing system.

Work without surprises

We write your procedures; our platform keeps them up to date.

From data segregation between clients and asset return at the end of the contract to defining roles between the cloud provider and the customer: we draft the procedures required by ISO 27017, while our platform continuously monitors every control, flagging non-conformities before they become issues during an audit.

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Prepare to grow

Build a foundation that integrates with the rest of your IT system.

ISO 27017 integrates into the same control matrix as ISO 27001 and ISO 27018. From there, you are just one step away from compliance with NIS 2, GDPR, and DORA: a single risk assessment, one platform, and no parallel systems to manage.

complaion's process

We'll be with you every step of the way from 0 to 27017.

Documents

Documents

3 gap

Upload documents

Let's analyze what you already have, what's missing, and what you need to be ready.

Procedure n.123

3 ready

We write procedures

We build procedures, policies, and records based on the way you actually work.

Compliant

Let's do the Audit

We carry out the Internal Audit, produce the reports and check that everything is ready.

ISO 27017

Valid 3 years

Get the certificate

A Certification Body carries out the External Audit and issues the Certificate.

Renewal included

Renewal included

Management System Certificate

Management System Certificate

ISO 27017

ISO 27017:2015

Security Controls for Cloud Services

Security Controls for Cloud Services

issued by

issued by

Accredited body

Accredited body

Valid for 3 years

Valid for 3 years

ISO 27017 Certified Company

Certification issued by an Accredited Body.

Valid for 3 years

Recognized in over 170 countries

Demand in public tenders

Renewal managed by us

VERIFIED REVIEWS

Who has obtained ISO 27017
with Complaion.

A pleasant discovery

We were dealing with the “usual” endless timelines for ISO 9001 and 27001 with the 27017 extension, and when we discovered Complaion everything changed. Clear, precise communication and, above all, extremely fast and always available!

AC

CastInformatica

June 5, 2026

A pleasant discovery

We were dealing with the “usual” endless timelines for ISO 9001 and 27001 with the 27017 extension, and when we discovered Complaion everything changed. Clear, precise communication and, above all, extremely fast and always available!

AC

CastInformatica

June 5, 2026

A very reliable company

Alongside the consultancy, they provide an online platform that makes managing the quality system much simpler. Alessia, the consultant who guided us through certification, is competent and extremely helpful.

TB

Croce Blu

May 6, 2026

A very reliable company

Alongside the consultancy, they provide an online platform that makes managing the quality system much simpler. Alessia, the consultant who guided us through certification, is competent and extremely helpful.

TB

Croce Blu

May 6, 2026

Modello vincente

I had excellent support through every stage of getting certified, even during the “toughest” times of the year. The combination of the platform plus real consultants who are easy to reach is ideal.

AF

Logistic Solution

February 16, 2026

Modello vincente

I had excellent support through every stage of getting certified, even during the “toughest” times of the year. The combination of the platform plus real consultants who are easy to reach is ideal.

AF

Logistic Solution

February 16, 2026

FOR GROWING COMPANIES

Not sure which ISO
ISO partire?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FOR GROWING COMPANIES

Not sure which ISO to start with?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FOR GROWING COMPANIES

Not sure which ISO

to start with?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FREQUENTLY ASKED QUESTIONS

Do you have any questions about ISO 27017 or how Complaion can help you?

What is ISO 27017 and why is it important for my company?

ISO 27017 is the standard that defines specific security controls for cloud services—featuring seven controls in addition to those in ISO 27001—covering areas such as data segregation between customers and the return of assets upon contract termination. It cannot be certified in isolation; rather, it is obtained as an extension of ISO 27001. It is significant because AgID requires it, alongside ISO 27018, for access to the Public Administration Cloud Marketplace.

How can you help my company achieve ISO 27017 certification?

If you don’t yet have ISO 27001 certification, we build it together with ISO 27017 controls already integrated. If you already have it, a Lead Auditor maps the specific cloud controls you are missing and adds them to your existing system. The platform generates the required documentation and monitors each control over time.

How long does it take to obtain ISO 27017 certification with Complaion?

It depends on your starting point: if you already have ISO 27001 certification, the time required is significantly reduced because you are extending an existing system rather than building one from scratch. Your Lead Auditor will provide a precise estimate after the initial analysis.

What kind of support does Complaion offer during the process?

A dedicated Lead Auditor oversees every critical phase, from mapping cloud controls to audit preparation, while the platform automates documentation and monitors each control over time.

How do I start the process with Complaion?

Request information via the website: a Lead Auditor checks whether you already hold ISO 27001 certification and proposes the most suitable plan, whether you are starting from scratch or building upon an existing system.

Do you provide assistance with certifications other than 27017?

Yes. ISO 27017 integrates into the same control matrix as ISO 27001 and ISO 27018. From there, you are already closer to compliance with NIS 2, GDPR, and DORA. Your Lead Auditor builds everything upon the same system.

REQUEST INFORMATION

We help you get certified quickly.

©2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano
PEC: part@pec.it, Capitale Sociale: €17.017,18, REA MI-2690509

REQUEST INFORMATION

We help you get certified quickly.

©2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano PEC: part@pec.it, Capitale Sociale: €17.017,18, REA MI-2690509

REQUEST INFORMATION

We help you
get certified quickly.

©2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano PEC: part@pec.it, Capitale Sociale: €17.017,18, REA MI-2690509